Terms of service

TERMS OF SERVICE

OVERVIEW
This website is operated by MAOHUI INTERNATIONAL (H.K.) LIMITED, trading as Canyra (“Canyra,” “we,” “us,” or “our”). These Terms of Service govern your use of canyra.com and any purchase made through the site. By visiting the site or purchasing from us, you agree to these Terms, our Privacy Policy, Refund Policy, and Shipping Policy.

SECTION 1 — ONLINE STORE TERMS
You must be the age of majority in your jurisdiction, or have permission from a parent or legal guardian, to use this site. You may not use our products or services for any unlawful purpose, violate applicable laws, transmit malicious code, interfere with the site, or misuse any part of the Services.

SECTION 2 — PRODUCTS AND INFORMATION
We make reasonable efforts to display product descriptions, colors, images, prices, and availability accurately. Screen settings and lighting may affect how colors appear. We may update product information, correct errors, limit quantities, or discontinue products at any time. Product measurements may vary slightly within normal manufacturing tolerances.

SECTION 3 — ORDERS AND BILLING
We may refuse, limit, or cancel an order where reasonably necessary, including suspected fraud, pricing or inventory errors, or orders that appear intended for resale. If we change or cancel an order, we may contact you using the details provided at checkout. You agree to provide current, complete, and accurate billing, shipping, and contact information.

SECTION 4 — PRICES, TAXES, AND PAYMENT
Prices are shown in the currency displayed at checkout. Shipping charges, taxes, duties, and import fees, where applicable, are shown or described before purchase. Payment is processed by Shopify and the payment providers offered at checkout. Your order is confirmed only after payment authorization and our acceptance.

SECTION 5 — SHIPPING AND DELIVERY
Estimated delivery times are not guarantees and may be affected by carriers, customs, weather, and events outside our reasonable control. Risk of loss passes as permitted by applicable law. Please review our Shipping Policy for current processing, tracking, and delivery information.

SECTION 6 — RETURNS AND REFUNDS
Returns, exchanges, and refunds are handled according to our Refund Policy. Contact support@canyra.com before sending any return. Unauthorized returns may not be accepted.

SECTION 7 — PERSONAL INFORMATION
Your submission of personal information through the site is governed by our Privacy Policy. Because the Services are hosted by Shopify, Shopify and our service providers may process information needed to operate the store, fulfill orders, prevent fraud, and provide customer support.

SECTION 8 — THIRD-PARTY SERVICES AND LINKS
The site may contain third-party tools, payment services, applications, or links. They are provided for convenience and may be governed by separate terms and privacy policies. We are not responsible for third-party content or services except where applicable law requires otherwise.

SECTION 9 — RELATIONSHIP WITH SHOPIFY
Canyra is powered by Shopify, which enables us to provide the Services. Purchases from this store are made directly with Canyra. Shopify is not the seller of our products and is not responsible for the products, fulfillment, or customer service provided by Canyra.

SECTION 10 — INTELLECTUAL PROPERTY
The site and its content, including text, graphics, logos, photographs, product designs, and software, are owned by or licensed to Canyra and protected by applicable intellectual-property laws. You may use the site for personal, non-commercial shopping only. No content may be copied, reproduced, distributed, or commercially exploited without prior written permission.

SECTION 11 — USER CONTENT AND FEEDBACK
If you submit reviews, photographs, suggestions, or other content, you confirm that you have the right to provide it and that it does not violate another person’s rights or applicable law. You grant us a worldwide, non-exclusive, royalty-free license to use that content to operate and promote the Services, subject to applicable privacy law. We may remove unlawful, abusive, misleading, or infringing content.

SECTION 12 — PROHIBITED USES
You may not use the Services to commit unlawful acts, infringe intellectual-property rights, harass or discriminate, submit false information, distribute malware, collect personal information without authority, spam, scrape, circumvent security features, or interfere with the operation of the site.

SECTION 13 — DISCLAIMER
Except as expressly stated and to the fullest extent permitted by law, the Services and products are provided without warranties beyond those that cannot legally be excluded. Nothing in these Terms limits rights or remedies that cannot be limited under applicable consumer-protection law.

SECTION 14 — LIMITATION OF LIABILITY
To the fullest extent permitted by law, Canyra and its officers, employees, affiliates, agents, contractors, and service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the Services or products. Any limitation applies only to the extent permitted by applicable law.

SECTION 15 — INDEMNIFICATION
You agree to indemnify Canyra and its affiliates against third-party claims arising from your unlawful use of the Services, your breach of these Terms, or your violation of another person’s rights, to the extent permitted by applicable law.

SECTION 16 — SEVERABILITY AND WAIVER
If any provision is found unenforceable, the remaining provisions remain in effect. A failure to enforce a provision is not a waiver. These Terms, together with the policies linked above, form the agreement governing your use of the Services.

SECTION 17 — GOVERNING LAW
These Terms are governed by the laws of Hong Kong, without prejudice to mandatory consumer-protection rights that apply in your place of residence.

SECTION 18 — CHANGES TO THESE TERMS
We may update these Terms by posting a revised version on this page. Changes apply from the posted effective date. Continued use of the Services after an update constitutes acceptance to the extent permitted by law.

SECTION 19 — CONTACT INFORMATION
Questions about these Terms should be sent to support@canyra.com.
MAOHUI INTERNATIONAL (H.K.) LIMITED, trading as Canyra
RM 502, 5/F, CONNAUGHT COMM BLDG, 185 WANCHAI RD, WANCHAI, HONG KONG
Customer service: +853 6356 3918